How a modern payment process also improves customer satisfaction

Johannes
Wolff
Head of Sales
How a modern payment process also improves customer satisfaction
29.6.2021

bezahl.de provides a modern, innovative way of payment in service business. Thanks to payment via smartphone or on site at bezahl.de smartkasse, workshop invoices can be settled independently, cashless and without personnel costs. The result is shorter waiting times and a quick collection process for the customer, as well as less effort and paper for service and checkout personnel.

This is how payment in advance works

The customer receives a payment invitation via email. Convenient payment is then possible without registration via the payment link, which offers the customer a selection of different payment methods. The payment is then automatically assigned and confirmed on both sides. The live payment status ensures maximum transparency.

Payment upon collection via smartkasse

The customer opens the payment invitation (via email) on the smartphone and scans the QR code at the smartkasse. He then presses the “Pay now” button and settles the bill contactlessly by card - DONE!

For offline customers, the service employee can activate payment at the smartkasse.

Customers are particularly pleased with the uncomplicated and fast payment processing and the diverse selection of payment methods.

Added value in the service offered by bezahl.de at a glance

  • Saving time when declaring invoices
  • Saving time through payment processing via smartkasse
  • Long waiting times for customers are eliminated
  • Improved data quality = simplified checkout transactions
  • Successive saving of cash
  • Psychological “pain of payment” is eliminated

Several innovative retail groups already rely on the innovative payment process with bezahl.de, including Autoschmitt and AutoLevy. With great success: Customers and employees highly appreciate the new and efficient process.

WE SET NEW STANDARDS -

TOGETHER WITH THEM!

🡒 Veröffentlicht am
29.6.2021